At Pages in Bloom, we do not accept refunds on our products. However, we do understand that items may occasionally arrive damaged during shipping. 

You can always contact us for any return questions at hello@pagesinbloom.com.

Damages and issues
If you receive a damaged item, we require the following proof before we can process a replacement or refund:

• A video of the box being opened showing the damage upon arrival.
• Include photos showing the damaged product.

Please send the above information within 48 hours of receiving your order. Claims submitted without the above information will not be eligible for replacement or refund. 

Please note that Pages in Bloom is not responsible for damages caused by the delivery service.

Pages in Bloom takes great care in packaging each order. Once we receive your proof, if approved, we will process as soon as possible. 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.