FAQ
Don't see the answer to your specific question below? Reach out to us and we'd be happy to help you!
Products
What is a bookish bundle?
A bookish bundle is a thoughtfully curated reading experience that includes a book along with fun bookish accessories such as bookmarks, pens, stickers, and other reading-inspired surprises.
Who are the bundles for?
Our bundles are created for book lovers of all ages. They make a fun treat for kids, a thoughtful gift for readers, or a special way to make reading time more exciting.
Will every box be the same?
Not necessarily - every bundle is unique, just like you are. You will receive the listed item(s) - (and maybe a surprise too)! Each bundle is thoughtfully put together, so book titles, colors, and accessories may vary. Every box is designed to offer a fun and unique bookish experience.
Shipping
How long does shipping and delivery take?
Orders usually ship within 3–5 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.
Do you ship outside of the United States?
At this time, we only ship within the United States. We hope to offer international shipping in the future!
Returns
Do You Accept Returns?
At Pages in Bloom, we do not accept refunds on our products. However, we do understand that items may occasionally arrive damaged during shipping.
You can always contact us for any return questions at hello@pagesinbloom.com.
Damages and issues
If you receive a damaged item, we require the following proof before we can process a replacement or refund:
- A video of the box being opened showing the damage upon arrival.
- Include photos showing the damaged product.
Please send the above information within 48 hours of receiving your order. Claims submitted without the above information will not be eligible for replacement or refund.
Please note that Pages in Bloom is not responsible for damages caused by the delivery service.
Pages in Bloom takes great care in packaging each order. Once we receive your proof, if approved, we will process as soon as possible.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
What if my order arrives damaged or incorrect?
Please contact us as soon as possible with your order number and photos of the damaged or incorrect items. We’ll review the issue and work with you to make it right.
